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FAQs

How does Star Wax Premium Pomade compare with mainstream hair styling products?
Unlike most ordinary styling products available for consumers, Star Wax is a professional-grade product that was originally designed to address the specific needs of hair stylists. Star Wax was developed to provide hair stylists with a strong hold, high shine product that could be easily rinsed off by the client after application. Most high-hold, high-shine styling products are based on greasy compounds, making them difficult to rinse off. Conversely, water-based solutions that rinse off easily rarely provide an extremely strong hold. Moreover, ordinary high hold styling products often leave the hair brittle, making it impossible to restyle. Star Wax was conceived as the solution to these problems: a water-based, easy-to-rinse formula that maintains a strong hold while remaining elastic, with the added therapeutic benefits provided by jojoba extract.

Why is Star Wax based on water?
Styling products may be based on a variety of compounds, depending on the purpose of the product. Many products that try to achieve a high-hold, high-shine result are based on heavy compounds such as petroleum, which makes them very difficult to rinse off without leaving residue. The performance goals for Star Wax were to provide the ultimate holding power while still being easy to rinse off. Therefore, the formula was designed to be water-based, ensuring it could be rinsed off without difficulty.

How strong is Star Wax’s hold?
Even though Star Wax is water-based, its unique formula achieves a very strong hold that lasts for a long time. The texture of Star Wax is thick and sticky, and it is immediately apparent that it is superior to many off-the-shelf styling products commonly available. Star Wax’s extraordinary holding power should not disappoint those looking for a product that can deliver the strongest possible hold.

What do you mean when you describe Star Wax’s hold as elastic?
Unlike many styling products, Star Wax provides a pliable hold. This property makes Star Wax versatile, allowing you to restyle your hair multiple times throughout the day. Whether you are at work, school, or on a night out, Star Wax can quickly adapt to your occasion by maintaining a fresh style without compromising holding power.

Why is Star Wax enriched with jojoba?
The use of jojoba in a styling product is quite unique. Jojoba has been known for centuries as an ideal moisturizer and conditioner of the skin, hair, and scalp. Unlike other natural moisturizers, jojoba’s chemical structure mimics the human skin’s own sebum, except that jojoba does not clog pores and exhibits antimicrobial properties. Jojoba is also hypoallergenic and non-greasy, and contains many essential vitamins and minerals.  As one of the key ingredients in Star Wax’s proprietary formula, jojoba serves as a powerful scalp and hair moisturizer. It penetrates deeply into the scalp and hair shaft and balances the skin’s production of sebum. When sebum production is too low, your hair may look and feel brittle, dull, and weak. Jojoba will recondition the hair follicles and shafts, keeping them optimally moisturized. When sebum production is too high, your hair follicles may become blocked and your hair may become dry and breakable. Jojoba will dissolve the excess sebum and other scalp buildup, allowing your hair follicles and pores to function properly.

Do you perform animal testing?
No. As part of our commitment to the environment, no animal testing was done to develop the Star Wax formula.

Is Star Wax vegan?
Yes. Star Wax contains no animal-derived ingredients.

Where can I buy Star Wax?
After many years of being exclusively available at professional hair salons, Star Wax is now officially available directly for consumers. Check out our Buy page for a listing of online and local outlets where you can find Star Wax.

I am a distributor/retailer and would like to offer Star Wax to my customers. Who should I contact?
We are always excited to introduce Star Wax in new markets. You may email us at wholesale@starproline.com and we would be glad to assist you.

I still have a question about Star Wax...
Sure, just email us at customercare@starproline.com or use the form on the Contact page and we will get back to you as soon as we can.